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Returns & Exchanges
At Cadette Jewelry, we want you to be completely in love with your handcrafted pieces. If you are not entirely satisfied, we offer returns or exchanges on unworn items within 14 days of delivery.
1
Initiate Your Request
Email our support team with your order number and reason for return to receive a Return Authorization.
2
Prepare Your Package
Securely pack the jewelry in its original branded packaging and protective mailer to ensure it arrives safely.
3
Ship It Back
Affix the provided shipping label or use a trackable carrier of your choice to send the item back to our studio.
4
Receive Your Refund
Once our artisans inspect the item's condition, your refund will be processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing